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“This fully integrated solution makes a modern way of management possible. It optimizes process steps such as calculation, stock management and financial administration. This increases efficiency and execution pace.”
Rob van Hoorn, CEO Intelectric B.V., Bladel The Netherlands.
Back-office and field services can cause a lot of administrative work in the installation field. Mechanics have to complete several work forms everyday describing details of each appointment. This data is then manually introduced into a back-office system by an administrative employee. This process is time consuming and prone to error. An installation company can only process the operational data if the work forms are digitally available. Because of this complex process, steps such as invoicing and stock management are delayed and prevent real-time management.
The drawbacks of completing and processing work forms manually require a digital solution. The solution should be simple for employees such that, back-office and field personnel do not reguire extensive training programs or changes to their daily processes. In addition the following goals must be kept in mind:
The Fictrix Digital Pen Solution streamlines the time-consuming administrative and organizational processes within your company. The Fictrix-EDC software will be linked to your company’s systems in order to ensure a seamless transition with minimal errors. Hard-copy forms can be maintained as back-up; if you are currently working with printed forms, that would not have to change either. Finally, with this solution you will acquire a highly advanced digital archive. All work forms will be filed in a logical order and will be available at all times.
Because the Fictrix Digital Pen Solution ensures that your operational processes are synchronized, you will achieve a higher return. Just think of the financial benefit you will achieve by being able to invoice your clients quickly or the increased efficiency of your stock management because of a detailed registration of the tasks performed by your mechanics every day. Not to mention the time saved in processing all of the work forms. Your staff will become more productive and will be able to generate bigger sales. In short, from now on all your forms will be available for digital use within a matter of minutes using the Fictrix Digital Pen Solution. You will save time and money and there will be no need for extreme adjustments to your working-method.
Your advantages summarized: